Frequently Asked Questions
Autism Health Hub® is an online platform for both parents & professionals providing information, research and guidance on different aspects of autism.
Our goal is to support parents and carers of children with autism spectrum disorder.
Autism Health Hub® is a subscription service for the community that is either £9.95/month or £99/year.
Currently you can watch Autism Health Hub® on a computer in web browser, on an iPhone/iPad, or on an Android phone or tablet.
As long as you have a strong internet connection, Autism Health Hub® is available anywhere.
Yes! You can give Autism Health Hub® as a gift, either £9.95 Monthly or £99 Annually.
All you need to do is to log in to your existing account and reactivate it in the Account Settings.
You can get started now on www.autismhealthhub.co.uk
You can unsubscribe by opening a recent email from us and clicking on the unsubscribe option at the bottom of the email.
To cancel your subscription, all you need to do is to log in to your account and turn off the auto-renew.
If you’d like to share feedback on why you decided to cancel, we’d love to hear it as we take all constructive feedback seriously.
When you sign up for Autism Health Hub®, you are agreeing to be billed automatically either Monthly or Annually. Our billing system will collect your payment on approximately the same date each pay period.
Except when required by law, paid Subscription fees are non-refundable.
Certain refund requests for Subscriptions may be considered by Autism Health Hub® on a case-by-case basis and granted at the sole discretion of the Company.
Unfortunately, we do not accept PayPal at this time, but we would like to in the future.
We accept credit and debit cards from Mastercard, VISA, Discover and American Express.
Unfortunately, we do not have PayPal at this time.
Most of the time, when this email is sent, it is because the card on file expired or the bank that issued it is not allowing the auto-payment to go through. If you need help, please email us at contact@autismhealthhub.co.uk for further assistance.
To update your payment method, just log in to your account in a web browser and go to your Account to update the card on file.
You can email us at contact@autismhealthhub.co.uk
Register today
Join Autism Health Hub®
On-demand information and guidance for families and carers of autistic children.
We offer the most up-to-date information and a network of renowned professionals in the UK.